"Zest are very customer focused and proactive."Payroll and Benefits Manager, CDW Read more
Why did you choose Zest as your benefits platform?
“The promise of unparalleled speed in delivery and implementation was a key factor in why we chose Zest over competitors, as well as the value for money.”
How was the onboarding process?
“We met at the beginning of January 2020 and the platform went live within a matter of weeks, enabling us to successfully complete our annual benefits window. It was a much quicker process than we have been used to previously, but the speed did not detract from the diligence – we had regular meetings with our project manager, James, who took on board all our comments and considerations.”
What are the main benefits of using Zest?
“From both my and my colleagues’ point of view, everything is really user-friendly. There’s single sign on and colleagues can see and do everything themselves, instantly, rather than having to rely on HR to process changes and provide policy details. From our standpoint, the rapid client configuration and automated reporting have saved us bags of time. We’ve been particularly impressed with the flexibility that Zest offers too. The software is pretty comprehensive but if there is something required that’s missing, it is usually addressed quickly and then finds its way into production.”