'Zest are really open to hearing our ideas. We like their ethos, it feels really aligned to our own purpose.'Head of Reward, Newcastle Building Society Read more
Why did you choose Zest to provide your benefits platform?
‘We were looking for something that was simple to use. Something where we could do a lot of the work behind the scenes. I wanted to be a bit more hands on and be able to make changes in the system quickly.
It was key to make it simple for the employee. I wanted it to be single sign on and accessed through our intranet portal.
Also, we wanted to look at how we could interface our HR system to the benefit portal. This would allow reporting to be interfaced quickly and easily with no manual manipulation.’
How was the onboarding process with Zest?
‘There were a few legal challenges, but once we were signed, it was good. The integration was easier than we first thought as Zest were great at keeping us on track and dealing with all the challenges.’