'Yes, we recommend Zest. We recommend everybody in the teams we work with. They are professional, knowledgeable and friendly to work with.'
Senior Reward Manager, TSB Read moreImpressive functionality
“We were fully intending to review the market once the current contract with Staffcare had run its course,” said Carter. “However, Zest impressed us with demonstrations of the new platform’s functionality and agreed to upgrade us to the new system within the same contractual period. We would be free to move elsewhere if we weren’t happy.”
“We were impressed by how Zest’s implementation team listened to our feedback early in the project and changed their approach to how they led our migration programme; they took on the role of expert consultants as well as project delivery managers. This had several effects on us as a customer. We felt we could be open and ask for help to bring our vision to life, rather than another discussion on the Scheme Design or Change Control Documents. Zest often went above and beyond to give us options and guidance on industry best practices. Even when we had agreed on a course of action, or there were late changes, none of this fazed Zest. They were accommodating, and flexible – even when it meant out-of-hours calls so that we could correct issues before employees came into work.”