How to get even more value from your employee benefits platform

The growing importance of employee benefit packages has never been more prominent!

According to our research, seven in ten (69%) employers now say that benefits packages are one of the very first things candidates are asking about in their interviews, and three quarters (74%) of existing employees are increasingly asking about their business’ benefits package.

Having a brilliant employee benefits proposition is one thing, but managing it and staying on top of everything can often cause HR and people teams nightmares.

In fact, 24% of HR leaders said managing benefits is a manual and tedious task.

Our core capabilities are designed to make benefits highly engaging and automate all scheme administration, ensuring a seamless experience for both employers and employees. But did you know we also offer a number of additional services that help to support your overall proposition.

From simplifying complex benefit schemes to eye-catching internal communications campaigns, here’s how we can help add a touch of Zest to your flexible employee benefits platform.

The one-stop shop for all your employee benefit needs.

According to our research, 56% of employees say that they would leave their job if another company offered them a better benefits package, so it’s imperative that your offering is tailored to your people.

To help combat that, last year we created Zest Marketplace, jam-packed with trusted benefit providers that can help take your benefit offering to the next level.

We handpick from our network of trusted benefit providers to ensure you have the best offering available to your people. Zest Marketplace empowers employers to take charge of their benefits strategy, allowing you to create a bespoke benefits scheme that perfectly aligns with your company values.

Whether employees want to look after their health, their wealth or themselves, Zest Marketplace has something for everyone. And with simple sign up, preferential rates and simple integration with your Zest platform, we’ve done all the hard work for you.

Picture the scene!

You’re trying to submit a brand new benefit selection, but you’ve got an issue that you just can’t seemingly resolve on your own. There’s a question that needs answering, but you can’t get hold of anyone for ages.

And when you do, they’re not very helpful…

We hate that too, and that’s why we pride ourselves on providing a top-notch service to our customers, because to put it simply, we live and breathe benefits.

HR teams are busy and don’t always have the capacity to deal with the day-to-day tasks surrounding employee benefits. That’s why we’ve created these optional services designed to increase engagement of your platform and reduce your workload.

With our Zest Employee Helpdesk, every customer has instant access to our helpful support team who are on hand to answer any technical questions about their benefits platform. But what about your employees? What if they have a burning question about how to use the benefits system?

With our Employee Helpdesk service, we give every employee access to step-by-step guides and videos, all available within their benefits portal, to help them answer common questions they may have. It saves them any frustration, increases benefits uptake, and means HR and benefits teams have to deal with fewer queries.

From Devon to Dundee and everywhere in between, we’re making it easier for employers to ignite engagement with their new employee benefits platform from day one.

We don’t want to sound like a broken record, so rather than picture the scene (again), cast your minds to this particular scenario.

You’ve got a shiny new flexible employee benefits platform. It’s designed beautifully so that it mirrors your brand. It’s jam-packed with the benefits you know your colleagues are going to love, and now it’s now time to try and build interest and excitement in your offering.

With Zest Launch, we can design and deliver engaging, internal communications campaigns that bang the drum (or drive awareness) regarding your flexible employee benefits platform to get your people intrigued and taking action from the moment everything is available.

‘Where has the time gone?’

Some employee benefit technology requires employers to spend hours on end trying to resolve even the smallest of issues. And before you know it, you’ve eaten into time dedicated for other tasks.

Our technology is designed to save you time and reduce admin. After all, HR teams need to focus on activities that will make the greatest difference to their people and their organisation. With Zest Managed Service, we can take on your employee benefits admin, making even the most complex of benefit schemes easier than a Sunday morning to navigate.

Whether it’s managing employee information, data imports, salary changes, or running payroll and benefits provider reports, our team are there to keep your benefits scheme running smoothly without you having to do everything.

Interested in finding out how our additional capabilities can help you supercharge your employee benefit proposition? Book a demo with our team today.