“As a key innovator in our field, our readiness to partner with pioneering healthtech companies is integral to the popularity of our health plan offering. Extending this partnership with EQL reflects our commitment to offering our customers technology which proactively supports health.”

Phio
Phio, created by physiotherapists, offers on-demand support for those with common musculoskeletal conditions and injuries (joints, bones and muscle). Accessible from anywhere, Phio helps you to understand your recovery needs, and fast-forwards you to tailored recovery from aches and pains. Phio offers both a fully digital and a face-to-face solution.

Phio
Musculoskeletal (MSK) conditions account for up to 30% of patients seen by UK GPs
and are the second most common cause of short and long term workplace absences.
- 6 million workdays lost annually due to MSK issues
- 400,000 more people are on long term sickness for MSK issues than before the pandemic
- Chronic pain impacts mental health: 54% of those with MSK issue experience anxiety
A CIPD Survey concluded that MSK is the largest cost to an employer on medical claims, but not the biggest priority.
Phio can instantly support your business’ employees with their MSK concerns and ensure they receive the right care. Phio is a digital MSK support tool, available to patients 24/7. No delays, no waiting lists, just one seamless assessment and pathway process.
Expert assessment
Individuals can self-refer to our service; there is no need to go via your GP. They’ll start by completing an online assessment with Phio. In this assessment, patients are asked a series of questions about their injury or symptoms and are then signposted to the suggested care pathway for their needs. A qualified physiotherapist will review your assessment within 24 hours.
Accessible treatment
If physiotherapy is right, then the patient will be connected to the right care option. This may include tailored exercise programmes via our Phio Engage app, a convenient tool that allows access to a tailored exercise programme anytime, anywhere, or in-person physio with our trusted physiotherapy network (available if you opt for our face-to-face package.)
Support self-care with Phio Engage
If patients are given access to Phio Engage, a physiotherapist will be assigned to their case to support them in managing their condition with a personalised programme from home. They will be able to use the live chat feature and track their progress, helping them manage their own recovery. The plans are easy to follow and easy to stick with, and will help your employees get back to doing the things they love.

Introducing Phio
Content & Links
If you wish to speak to a Zest representative regarding this benefit. Please email your enquiry to: marketplace@zestbenefits.com
Client testimonials
“We know the current pressure on the NHS means that patients are facing delays for MSK services – from consultation through to treatment.
With around three-in-10 working Brits reporting back and muscle pain, employers have a responsibility to protect the MSK health of their workforce, which is exactly why we’re proud to build our pathway further through our partnership with Phio.
By addressing muscle and joint pain quickly and effectively, employers will help staff avoid things getting worse. In providing access to comprehensive assessments, we can ensure that people are directed to the right source of care and return to work in full health more quickly.”